Mortgage Administration Assistant

Job title: Mortgage Administration Assistant
Location: Southend
Industry: Financial Services
Salary: £18,000
Reference: 1236
Contact name: Jodie Murray
Contact email:

Job description

A great opportunity to join an established mortgage broker in central Southend-on-Sea as a Mortgage Administrator.

As a mortgage administrator, you will be working independently to ensure the whole process from application to completion runs as smoothly and quickly as possible.

The successful candidate will ideally have at least 1 years’ experience within a mortgage administration role. If you haven’t worked for a mortgage broker before, but would like to, and you can demonstrate transferable experience from a very similar role – we will be all ears!  Our clients will invest their time and money in development you within the sector and they will pay for CeMAP studies and exams.


  • Diary Management of own case load
  • Uploading client documentation to lender portals and network systems
  • Reviewing client documentation for authenticity
  • Chasing lenders, solicitors and estate agents via phone and portals for case updates
  • Keying of copious and accurate call notes and follow up tasks for compliance purposes
  • Preparation of paperwork and applications
  • Maintaining and updating data on back office systems
  • Handling general telephone enquiries and inbound calls
  • Liaise with advisers and clients on the progress of each application via our bespoke CRM system
  • Booking adviser appointments with warm leads

Required experience:

We are looking for an efficient, self-motivated individual who can work well under pressure and to time restraints


This is a full-time position, Monday to Friday, 9am -5pm with a starting salary of £18,000 p/a. 

There is a company pension, study support and progression opportunities in to paraplanning and mortgage broking



Please note that we expect a high response to this position if you have not had a response within the next 3 days please assume that on this occasion you have been unsuccessful.


Boxtree are very serious about how we regulate and control personal data of our candidates. Please note that by applying for this vacancy you provide Boxtree with your explicit consent to process your personal information which we will re-qualify by contacting you. A copy of our privacy policy outlining how we use and store your personal data is available to view on our website. You can request to be ‘forgotten’ by emailing Lacee Watts please see email via our website).


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