Motor Claims Handler

Job title: Motor Claims Handler
Location: Liverpool
Industry: Insurance
Salary: £28,000
Reference: 1432
Contact name: Morgan Whittaker-Beecroft
Contact email:

Job description

Boxtree Recruitment are currently working closely with a well-respected insurance brokerage based in Liverpool, who are seeking an experienced Claims Handler to join their business and deal with their specialist HNW/UHNW Motor clients.


  • Negotiate settlement of credit hire, repair and other uninsured losses
  • Review payment packs identifying areas of leakage, whilst coordinating with management to improve processes where appropriate
  • Review, rebut and negotiate where rates evidence is received, maximising recoveries
  • Ensure that matters are litigated correctly and in a timely manner ensuring the cost effective measures are used to secure settlement
  • Liaise with suppliers, customers and third-party insurers ensuring proactive management of claims
  • Demonstrate excellent organisational skills, accuracy and attention to detail
  • Able to handle all queries in a professional manner


  • Previous experience in a Claims Handler role working for a Broker or Insurer
  • Knowledge of RTA case law
  • Understanding of Credit Hire and ABI GTA protocols
  • Motivated learner


  • General insurance experience
  • Experience using Proclaim
  • Cert CII qualified

Please note that we expect a high response to this position if you have not had a response within the next 3 days please assume that on this occasion you have been unsuccessful.

Boxtree are very serious about how we regulate and control personal data of our candidates. Please note that by applying for this vacancy you provide Boxtree with your explicit consent to process your personal information which we will re-qualify by contacting you. A copy of our privacy policy outlining how we use and store your personal data is available to view on our website. You can request to be ‘forgotten’ by emailing Lacee Watts please see email via our website).

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