Post Completion Team Leader

Job title: Post Completion Team Leader
Location: Hertfordshire
Industry: Financial Services
Salary: £30,000
Reference: 1578
Contact name: Jodie Murray
Contact email: Jodie@teamboxtree.co.uk

Job description

My client is a professional and ambitious organisation with a strong people-first culture and they are looking for a Post Completion Team Leader to join a busy and friendly team of people that encourage development and personal growth

Responsibilities:

  • Leading and supporting a team of Mortgage Administrators who deal with loan completions and servicing (to include Post-Contract Variations, Arrears, Collections and Forbearance), delivering the highest level of customer service to our customers whilst ensuring regulatory expectations (including TCF an MCOBS) are adhered to.
  • Preparing cases for funds release, including ensuring offer conditions have been satisfied.
  •  Arrears & Forbearance administration through to Possession and Collections including compliance with all regulatory requirements.
  • · Post completion administration to include Retentions, Redemptions, Payments, Deeds, Further Advances, Funds release preparation, Post-Contract variations and Statement production ensuring all stages are processed in a timely and efficient manner.
  • Stringent monitoring and management of interest-only, self-build and development cases.
  • Customer service – liaison with internal and external stakeholders, including customers, brokers and solicitors, by phone, email or in writing.
  • Input into MI and Reporting to Board and Committees.
  • Review and update policy and procedure documents as applicable

 

Required

  • An understanding of mortgage lending regulation and the mortgage lifecycle, particularly post completion

 

Company Benefits

  • Enhanced company pension scheme, generous holiday (More to add – will send shortly )

 

 

 

 

Please note that we expect a high response to this position if you have not had a response within the next 3 days please assume that on this occasion you have been unsuccessful.

Boxtree are very serious about how we regulate and control personal data of our candidates. Please note that by applying for this vacancy you provide Boxtree with your explicit consent to process your personal information which we will re-qualify by contacting you. A copy of our privacy policy outlining how we use and store your personal data is available to view on our website. You can request to be ‘forgotten’ by emailing Lacee Watts please see email via our website).

 

 

 

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