Property Claims Handler

Job title: Property Claims Handler
Location: Borehamwood
Industry: Insurance
Salary: £24,000
Reference: 1681
Contact name: Amy Brennan
Contact email:

Job description

Boxtree are recruiting for a Property Claims Handler to join a fantastic, respected insurance brokerage in Borehamwood. This role will encompass all the duties expected of a Property Claims Handler and is an exciting opportunity to join an expanding team to be trained and developed.


  • Handling claims “from cradle to grave”
  • Ensuring that all actions comply with FCA regulations and agreed service standards
  • Processing existing/new claims within agreed service standards
  • Providing guidance to policyholders and building rapport with policy holders and clients
  • Showing a good understanding of insurance claim policy wordings
  • Issuing documentation and setting up new claim files from notifications


  • Experience of working in a claims environment, property would be advantageous
  • Exceptional attention to detail, consistently maintaining high standards
  • Excellent communication skills, verbal and written, with a key focus on customer service


  • 23 days holiday + bank holidays
  • Flexibility to work remotely on an ad-hoc basis
  • Private healthcare for the successful candidate dependents (after one year’s service)
  • Employee assistance programme
  • Season ticket loan as well as rental deposit loan
  • Pension scheme
  • Annual leave purchase scheme


Please note that we expect a high response to this position if you have not had a response within the next 3 days, please assume that on this occasion you have been unsuccessful.


Boxtree are very serious about how we regulate and control personal data of our candidates. Please note that by applying for this vacancy you provide Boxtree with your explicit consent to process your personal information which we will re-qualify by contacting you. A copy of our privacy policy outlining how we use and store your personal data is available to view on our website. You can request to be ‘forgotten’ by emailing Lacee Watts please see email via our website).

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