Senior Claims Handler (Commercial Property)

Job title: Senior Claims Handler (Commercial Property)
Location: Essex, England
Industry: Insurance
Salary: Up to £45,000
Reference: 1796
Contact name: Kelly Aplin
Contact email:

Job description

Boxtree are recruiting for a Senior Commercial Property Claims Handler to join an established and reputable MGA in Basildon. Your role will be handling all insurance claims that come into the business and communicate with clients, third parties and insurers confidently and diligently at all times. If you have experience in handling commercial or commercial property claims as well as supporting/ and or managing junior claims handlers, you will be fat tracked to interview!



  • Providing clear and accurate claims advice to clients and people taking out claims on their policies
  • Handling claims referrals up to £100,000 delegated authority
  • Maintaining the bordereaux of claims to ensure the production for both sub cover holders and e-trade is met
  • To act as the point of reference for any scheme providers, loss adjusters, sub cover holders, TPA’s and brokers
  • Carrying our audits on suppliers and any third-party clients used
  • Handling incoming enquiries in accordance to the agreed SLA’s
  • Good understanding of insurance claim policy wordings
  • Building rapport with policy holders and third-party clients
  • Issuing documentation and setting up new claim files from notifications
  • Handle claims from cradle to grave



  • 3+ years’ experience in commercial claims
  • Delegated authority experience in settlement of claims



Please note that we expect a high response to this position if you have not had a response within the next 3 days please assume that on this occasion you have been unsuccessful.

Boxtree are very serious about how we regulate and control personal data of our candidates. Please note that by applying for this vacancy you provide Boxtree with your explicit consent to process your personal information which we will re-qualify by contacting you. A copy of our privacy policy outlining how we use and store your personal data is available to view on our website. You can request to be ‘forgotten’ by emailing Lacee Watts please see email via our website).

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