Senior Claims Handler (TPA)

Job title: Senior Claims Handler (TPA)
Location: Essex, England
Industry: Insurance
Salary: £35,000
Reference: 1792
Contact name: Paige Dadds
Contact email:

Job description

Urgently recruiting for an experienced commercial property claims handler for an outsourced insurance support company. This is the opportunity to be a part of a rapidly growing and successful business who have multiple offices and an impressive network of clients.


This business offers consultancy including claims management and this role will be joining a team of four claims handlers who work on a delegated authority basis and work to SLA’s.



  • Working with brokers to handle commercial property, Travel and PA claims (including BI)
  • Working with delegated authority
  • Handling claims on a cradle to grave basis
  • Information gathering and investigating claims/ fraud
  • Appoint third party experts such as loss adjusters and handle this relationship & expectations of work
  • Pursuing recoveries, subrogation, or contribution
  • Providing technical input and oversight on complex matters (Including referrals from underwriters)
  • Handling complaints
  • Assisting with policy wording changes (writing exclusions/conditions)
  • Attending broker meetings


  • 3+ years’ experience in commercial claims
  • Delegated authority experience in settlement of claims
  • Experience dealing with COVID related claims desirable
  • Knowledge of London Market systems (ECF) desirable
  • Experience handling travel/PA claims desirable


Company Benefits:

  • WFH 3 days per week
  • 25 days holiday & buy/sell holiday option
  • Eye care voucher
  • Pension
  • Cycle to work scheme (employee contribution)
  • Tech Scheme (employee Contribution)
  • Dental (employee contribution)

Please note that we expect a high response to this position if you have not had a response within the next 3 days please assume that on this occasion you have been unsuccessful.


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