Servicing and Collections, Property Finance

Job title: Servicing and Collections, Property Finance
Location: Reading
Industry: Financial Services
Salary: £30,000 3 Month FTC
Reference: 1223
Contact name: Jodie Murray

Job description

Boxtree Recruitment have been engaged to source a number of Collections and Servicing Agents for a very exciting client who have innovative and exciting new concept in online banking and mortgage lending

Responsibilities:

  • Provide customers with a friendly yet firm management of their accounts, treating them in a fair and professional manner
  • Working as part of a supportive team, you will support customers who require help to service their mortgage across the time their loan is held
  • There could be times when customers experience financial difficulties in stressful and sometimes emotional situations, which you’ll be required to support
  • You will have a great opportunity to make a difference to customer’s lives through your work

 

Key Competencies

  • You will have a good understanding and experience of working in the UK Mortgage Market.
  • Excellent customer service
  • Problem solving and decision making
  • Team working
  • Communication
  • Results focus
  • Attention to detail

 

Company Benefits:

  • PMI, DIS, a pension scheme, season ticket loan scheme and competitive holiday entitlement that increases with service

 

Please note that we expect a high response to this position if you have not had a response within the next 3 days please assume that on this occasion you have been unsuccessful.

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Jodie Murray

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