Boxtree Recruitment have been engaged to source a number of Collections and Servicing Agents for a very exciting client who have innovative and exciting new concept in online banking and mortgage lending
- Provide customers with a friendly yet firm management of their accounts, treating them in a fair and professional manner
- Working as part of a supportive team, you will support customers who require help to service their mortgage across the time their loan is held
- There could be times when customers experience financial difficulties in stressful and sometimes emotional situations, which you’ll be required to support
- You will have a great opportunity to make a difference to customer’s lives through your work
- You will have a good understanding and experience of working in the UK Mortgage Market.
- Excellent customer service
- Problem solving and decision making
- Team working
- Results focus
- Attention to detail
- PMI, DIS, a pension scheme, season ticket loan scheme and competitive holiday entitlement that increases with service
Please note that we expect a high response to this position if you have not had a response within the next 3 days please assume that on this occasion you have been unsuccessful.