Servicing and Collections, Property Finance

Job title: Servicing and Collections, Property Finance
Location: Reading
Industry: Financial Services
Salary: £30,000
Reference: 1271
Contact name: Jodie Murray
Contact email: Jodie@teamboxtree.co.uk

Job description

Boxtree Recruitment have been engaged to source a number of Collections and Servicing Agents for a very exciting client who have innovative and exciting new concept in online banking and mortgage lending

Responsibilities:

  • Provide customers with a friendly yet firm management of their accounts, treating them in a fair and professional manner.
  • Working as part of a supportive team, you will support customers who require help to service their mortgage across the time their loan is held
  • There could be times when customers experience financial difficulties in stressful and sometimes emotional situations, which you’ll be required to support. 
  • You will have a great opportunity to make a difference to customer’s lives through your work.

 

Key Competencies

  • You will have a good understanding and experience of working in the UK Mortgage Market.
  • Excellent customer service
  • Problem solving and decision making
  • Team working
  • Communication
  • Results focus
  • Attention to detail

 

Company Benefits:

PMI, DIS, a pension scheme, season ticket loan scheme and competitive holiday entitlement that increases with service

 

Please note that we expect a high response to this position if you have not had a response within the next 3 days please assume that on this occasion you have been unsuccessful.

 

Boxtree are very serious about how we regulate and control personal data of our candidates. Please note that by applying for this vacancy you provide Boxtree with your explicit consent to process your personal information which we will re-qualify by contacting you. A copy of our privacy policy outlining how we use and store your personal data is available to view on our website. You can request to be ‘forgotten’ by emailing Lacee Watts please see email via our website).

 

 

 

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